Frequently Asked Questions (FAQ)

Isn't it shameful to admit to having a problem with gambling?

No. Problem gambling is like a disease. It is not your fault or the fault of a loved one if it is contracted. But it is the responsibility of the problem/compulsive gambler to do something about it. What is shameful is to continue doing serious damage to yourself and loved ones while knowing full well that gambling is a problem. People need to be aware of the danger signals, which can give them early warning that they are susceptible to the disease.

How can I tell if I am a problem/compulsive gambler? Is there a test?

Gamblers Anonymous offers the following questions to anyone who feels he or she may have a gambling problem or wants to stop gambling.

1. Did you ever lose time from work or school due to gambling?
2. Has gambling ever made your home life unhappy?
3. Did you ever lose time from work or school due to gambling?
4. Has gambling ever made your home life unhappy?
5. Did gambling affect your reputation?
6. Have you ever felt remorse after gambling?
7. Did you ever gamble to get money with which to pay debts or otherwise solve financial difficulties?
8. Did gambling cause a decrease in your ambition and efficiency?
9. After losing did you feel you must return as soon as possible to win back your losses?
10. After a win did you have a strong urge to return and win more?
11. Did you often gamble until your last dollar was gone?
12. Did you ever borrow to finance your gambling?
13. Have you ever sold anything to finance gambling?
14. Were you reluctant to use “gambling money” for normal expenditures?
15. Did gambling make you careless of the welfare of yourself or your family?
16. Did you ever gamble longer than you planned?
17. Have you ever gambled to escape worry or trouble?
18. Have you ever committed or considered committing, an illegal act to finance gambling?
19. Did gambling cause you to have difficulty sleeping?
20. Do arguments, disappointments or frustrations create within you an urge to gamble?
21. Did you ever have the urge to celebrate any good fortune by a few hours of gambling?
22. Have you ever considered self-destruction or suicide as a result of your gambling?

Most compulsive gamblers will answer yes to at least seven of these questions, according to Gamblers Anonymous.

There are no dues or fees for Gamblers Anonymous. Gamblers Anonymous provides a search for meetings in Illinois.

The National Center for Responsible Gaming has suggested mental health officials pose the following three questions to help determine if someone is at risk for developing a gambling problem:

1. During the past 12 months, have you become restless, irritable or anxious when trying to stop/cut down on gambling?
2. During the past 12 months, have you tried to keep your family and friends from knowing how much you gambled?
3. During the past 12 months did you have such financial trouble as a result of your gambling that you had to get help with living expenses from family, friends or welfare?

A "yes" answer to any of the questions means the person is at risk for developing a gambling problem.

How can I tell if my loved one is a problem/compulsive gambler?

Gam-Anon is a non-profit, self-help fellowship that offers support for family members and friends whose lives have been affected compulsive gambling. If you are living with a compulsive gambler, you will answer yes to at least six of the following questions according to Gam-Anon:
 

1. Do you find yourself constantly bothered by bill collectors?
2. Is the person in question often away from home for long, unexplained periods of time?
3. Does this person ever lose time from work due to gambling?
4. Do you feel that this person cannot be trusted with money?
5. Does the person in question faithfully promise that he or she will stop gambling, and yet gamble again and again?
6. Does this person ever gamble longer than he or she intended to, until the last dollar is gone?
7. Does this person immediately return to gambling to try to recover losses or win more?
8. Does this person ever gamble to get money to solve financial difficulties or have unrealistic expectations that gambling will bring the family material comfort and wealth?
9. Does this person borrow money to gamble with or to pay gambling debts?
10. Has this person's reputation ever suffered due to gambling, even to the extent of committing ill to finance gambling?

Like Gamblers Anonymous, there are Gam-Anon chapters throughout the country. Click on the Gam-Anon link below to find a listing of Gam-Anon meetings. In Illinois you may call the Gam-Anon hotline at (708) 802-0105 for assistance.

How do I Self-Exclude?

Persons wishing to Self-Exclude should call the nearest enrollment site to schedule an appointment.

Where do I go to Self-Exclude?

Persons wishing to Self-Exclude may enroll at any of the enrollment sites.

How do I get off the Self-Exclusion List after I have enrolled?

The Illinois Self-Exclusion Program is for a mandatory minimum of five years. After five years a Self-Excluded person may request removal from the Self-Exclusion List. Removal from the list of Self-Excluded persons can be difficult. To be removed from the Self-Exclusion List, a Self-Excluded person must provide an affidavit or letter from a licensed mental health professional who is also a certified gambling addictions counselor or a psychiatrist. The affidavit/letter must attest, and confirm that the licensed, certified gambling addiction’s counselor or psychiatrist has determined the Self-Excluded person no longer is a problem gambler and can gamble responsibly. Obtaining such an affidavit can be difficult. The Illinois Gaming Board does not provide referrals to licensed, certified gambling addiction counselors or psychiatrists.

The Administrator of the IGB will take the affidavit/letter into consideration when deciding if a person should be removed from the Self-Exclusion List. If the submission meets the requirements for removal, there may be further investigation required by the IGB before considering the request. The IGB's legal staff may also seek public action from the five members of the Illinois Gaming Board to remove a Self-Excluded person from the Self-Exclusion List.

In addition, a person seeking removal from the Self-Exclusion List must provide the following:

• Documentation as to treatment received for the person's gambling problem, length of treatment, and names and qualifications of treatment providers.
• A written recommendation, from a qualified mental health professional who is a certified gambling counselor or psychiatrist, as to the person's capacity to participate in gambling without adverse health and mental health risks or consequences related to gambling. “Certified gambling counselor" means an individual who has completed a specific course of study in the treatment of problem gambling and has been certified by a certification organization acceptable to the Board. Those organizations include the following: National Council on Problem Gambling, the American Compulsive Gambling Counselor Certification Board, and the Illinois Dept of Human  Services.
• Upon request of the Administrator, a written recommendation, from a second or subsequent physician (psychiatrist) or qualified mental health professional who is a certified gambling counselor, as to the self-excluded person's capacity to participate in gambling without adverse health and mental health risks or consequences related to gambling. Any person who has violated SEP will need a second letter of recommendation for SEP removal.
• All information required under Section 3000.755(a), including name, address, date of birth, social security number, a copy of the person's driver's license, a physical description, and a current photograph.
• A statement informing the Administrator whether the person has been present at any casino gaming operations while on the Self-Exclusion List and, if so, the names of the casino operations at which the person was  present and dates and times of attendance.
• A waiver of liability of the Board, its agents and the State of Illinois for any damages that may arise out of any act or omission committed by the person because of his or her removal from the Self-Exclusion List, including any monetary or other damages sustained in connection with the person's renewal of any gaming activities.
• A verified, written consent to the release of all the person's medical and counseling records related to the proposed removal from the Self-Exclusion List.
• Any additional information, forms, recommendations, or other materials necessary, as determined by the Administrator, to demonstrate the elimination of the mental health or medical condition underlying the person's acknowledgement that he or she has been a problem gambler and unable to gamble responsibly

Licensed, certified gambling addiction counselors and psychiatrists who write letters for IGB SEP enrollees seeking to be removed from the SEP List must also follow the IDHS guidelines. Letters of recommendation from counselors which DO NOT follow the guidelines will be rejected.

If I enroll in the Illinois Gaming Board's Self-Exclusion Program, will I be excluded from only Illinois casinos and Illinois sports wagering operations?

No. Casinos operators in Illinois can request they be allowed to ban Illinois Gaming Board Self-Excluded persons from all their properties and operations throughout the United States. Sports wagering operations may also choose to ban Illinois Self-Excluded Persons from placing sports wagers in jurisdictions outside of Illinois. Regarding casinos, persons who enroll in the Illinois Gaming Board's Self-Exclusion Program are excluded from all Illinois casinos as well as all casinos and operations owned by Caesar's Entertainment Inc., Boyd Gaming Inc., Penn National Gaming Inc., and MGM.

Who can Self-Exclude?

Anyone can Self-Exclude who has determined they are a problem or compulsive gambler and can no longer gamble responsibly.

Can I Self-Exclude my spouse or significant other from Illinois casinos and sports wagering operations?

No. Self-Exclusion is totally voluntary. A person cannot exclude their spouse or significant other. Those who seek Self-Exclusion must voluntarily complete the Self-Exclusion application in person at a location designated by the Illinois Gaming Board in order to be placed on the Self-Exclusion list.

My significant other told me they have enrolled in the IGB Self-Exclusion Program. How do I know if that's true?

The IGB cannot divulge the names of those on the Self-Exclusion List to spouses, significant others or employers. However, all persons who enroll in the IGB Self-Exclusion Program receive a copy of all documents that they sign as part of the enrollment process. Persons who have enrolled in the Self-Exclusion Program and who have misplaced or lost copies of these documents may request new copies from the Self-Exclusion Program Director by contacting the IGB via our Online Inquiry Form (once directed to the online inquiry form, you will select Self-Exclusion Program (SEP) in the first drop down menu labeled Category).

My significant other has already signed up for the Illinois Gaming Board's Self-Exclusion Program and continues to gamble at casinos and/or sports wagering locations. What can I do?

To report a significant other whom you believe to be gambling at a casino or sports wagering location, please contact the IGB via our Online Inquiry Form (once directed to the online inquiry form, you will select Self-Exclusion Program (SEP) in the first drop down menu labeled Category) or call the Self-Exclusion Program Director at (312) 814-8832 or 1-(877) 968-7848 (for Illinois residents with an IL area code). Please include the name of the person on the SEP list and the name of the casino or sports wagering location. 

Does it cost anything to Self-Exclude?

All it costs is time. It takes about 30 to 45 minutes to enroll in the Self-Exclusion Program. Persons wishing to Self-Exclude must bring identification, such as a valid driver's license or state issued identification card. Those persons who do not speak English should make arrangements with an English-speaking friend or relative to accompany them to an enrollment site to serve as translator in order to complete the required forms.

If I enroll who will know I Self-Excluded?

The records generated by IGB's Self-Exclusion Program are strictly confidential. In order to facilitate the program's goals the name, Social Security number, home address, Driver's License number, date of birth and a photograph of each Self-Excluded person is shared with the state's casinos and sports wagering operations. The information provided to the Illinois Gaming Board's licensees is used only to enforce the IGB's Self-Exclusion Program.

What happens if I Self-Exclude and go into an Illinois casino or sports wagering operation?

The Self-Exclusion Program was created to help problem gamblers help themselves. The responsibility for staying out of Illinois casinos and sports wagering locations rests solely on the person who self excludes and not with the Illinois Gaming Board or Illinois casinos or licensed sports wagering operations. If a Self-Excluded person is found on an Illinois casino gambling or placing a sports wager, all chips, tokens and wagering slips clearly in their possession will be confiscated and any funds seized will be donated to one of two Illinois Department of Human Services designated, not-for-profit organizations created to help problem/compulsive gamblers. Those organizations include:

• Illinois Council on Problem and Compulsive Gambling
• Illinois Institute for Addiction Recovery

A Self-Excluded person must indicate which of the two organizations should receive such a donation at the time of their enrollment. Most importantly, a person who Self-Excludes who re-enters an Illinois casino or sports wagering location faces the distinct possibility of being placed under arrest and charged with trespassing.

I enrolled in the Self-Exclusion Program at the Outreach Foundation for Problem and Compulsive Gamblers. Since the Outreach Foundation is now closed, where will the funds go?

On May 1, 2020 the Outreach Foundation for Problem and Compulsive Gamblers shut it's doors forever. Any future Self-Exclusion seizures that designate the Outreach Foundation as a recipient will be forwarded to either the Illinois Council on Problem and Compulsive Gambling or the Illinois Institute for Addiction Recovery. Outreach Foundation designated seizures made on even calendar days will be forwarded to the Illinois Council on Problem Gambling. Outreach Foundation designated seizures on odd calendar days will be forwarded to the Illinois Institute for Addiction Recovery.

What are the responsibilities of a Self-Excluded Person?

After a person enrolls in the Illinois Gaming Board's Self-Exclusion Program it is that person's responsibility to:

• Stay out of all Illinois casinos and sports wagering locations.
• Inform the Self-Exclusion Program Director if they move or with any change of address information.
• Inform the Self-Exclusion Program Director if they receive any brochures or letters from any Illinois casino or sports wagering location.

After I Self-Exclude, will I continue receiving marketing materials from Illinois casinos?

Under the Illinois Gaming Board's Self-Exclusion Rule once a person enrolls in the Self-Exclusion Program their name must be removed from all mailing lists and marketing databases used by Illinois casinos. It may take several weeks however for a person to no longer receive mailings since some mass mailings are scheduled months in advance.

I'm on the Self-Exclusion List. Can I still go to a professional sporting event that offers sports wagering at the stadium or venue?

Yes. However Self-Excluded Persons may not be allowed to enter specific areas of a venue where persons may be allowed to place sports wagers.