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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Information for Mental Health Providers

The Illinois Department of Human Services has developed guidelines for certified gambling addiction counselors who are asked to help persons seeking removal from SEP. Licensed, certified gambling addiction counselors and psychiatrists who write letters for IGB SEP enrollees seeking to be removed from the SEP List must follow the guidelines linked above. Letters of recommendation from counselors which do NOT follow the guidelines will be rejected.

Persons seeking removal from the IGB Self-Exclusion Program must obtain an affidavit from a licensed, certified gambling addiction counselor. The affidavit must attest and confirm the counselor has determined the Self-Excluded person no longer is a problem gambler and can gamble responsibly. Those individuals who have violated Self-Exclusion may be required to provide an affidavit from two gambling addiction counselors. Individuals may seek removal from the IGB Self-Exclusion List five years after enrollment.